2026 CHNA Implementation Strategy

Healthcare Access PRIORITY AREA

2026–2028 Directional Target

Key Measure

Baseline / Current State

Data Source / Owner

Deepen coordination with ACHNs to support earlier identification,

Government Relations / Patient Experience / Care Coordination / Specialty Clinics Government Relations / Social Work / Patient Experience / Relevant Clinical Teams

Relationship-building and opportunity assessment underway

ACHN partnership development

referral, and intervention for medically complex children

O‡er pediatric-focused education or inservice opportunities that strengthen partnership and support children served by DHR Establish ongoing two-way communication with families of children with high medical needs and identify actionable service improvement opportunitie

DHR education and in-service o‡erings

Baseline to be established in FY2026

Family Partners engagement

Patient Experience / Family Partners

Family Partners launched

Increase family awareness of financial assistance,

Patient Financial Services / Patient Experience / Social Work / Primary Care

A‡ordability/resource navigation

Baseline to be established in FY2026

coverage-related resources, transportation supports, and community services that reduce cost-related barriers

Increase appropriate use where telehealth reduces geographic barriers

Telehealth /mobile service utilization

Baseline to be established or updated in FY2026

Relevant Program Owners

Maintain or increase support for hospitalized children through school coordination, assignment support, IEPrelated collaboration where applicable, and school re-entry planning

Sunshine School educational continuity support

Sunshine School / Care Teams / Patient Experience

Baseline to be established or updated in FY2026

CHILDREN’S OF ALABAMA

36

IMPLEMENTATION STRATEGY